At jointessential.com, we understand that privacy online is important to users of our site. We respect your privacy and will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
This statement governs our privacy policies with respect to the types of personal information we receive and collect when you visit our website without transacting business (“visitors”). It also applies to visitors who register to transact business and making use of the various services offered by jointessential.com (“authorized customers”).
What Information Do We Collect?
In order to fulfill your order, we need to collect personal information such as your address, contact and payment information. Sometimes, we may ask for other information to help personalize your profile and to better assist you, such as your skin type. We will indicate which information is required from you, and you are welcome to leave the rest blank, however, remember that everything we ask is to help enhance your shopping or surfing experience.
An accurate email address is required so that we are able to contact you regarding your order or for follow-up service. As such, we will retain the email content or response, your email address and will not sell, exchange or give to third parties.
Web Site Use Information
We use a common technology known as “HTTP cookies” or just “cookies (see below, “What Are Cookies?”), which is widely used among commercial web sites. Cookies allows us to better understand how visitors utilize our website. This technology allows us to track information such as the time spent on our website, the pages visited, and which web sites you visited before and after visiting us.
How Do We Use the Information That You Provide to Us?
When you release your personal data to us, only our staff will have access direct access to the database. We will only use the necessary information to process your order. However, your information may be released to third-parties involved with fulfilling your order, such as shipping companies. Your information will not be released to any other third-parties unless you have indicated otherwise, and you are free to opt out of it at any time. We are legally obliged to release your information without notice, to certain government and legal enforcement agencies if we are requested to do so.
What Are Cookies?
Cookies (also known as HTTP cookies, browser cookies, web cookie, tracking cookies) is a web term for temporary files stored in your computer by a web browser. Cookies are used for web servers to maintain specific information about users, such as shopping cart contents or regional preferences.
How Do We Use Information We Collect from Cookies?
Every time your computer connects to the internet, it uses a unique IP address which is a number that allows other computers to identify you. Our web server will automatically detect and store your IP address in order to transfer data to you, such as the web pages which you request. Your IP address is known as “traffic data” and is one component of the demographic and profile data, which may include other information such as your regional location.
Sharing and Selling Information
We do not share or sell your personal information with third-parties unless: (1) it is an agency involved with the fulfillment of your order, (2) you have indicated otherwise or, (3) we are legally obliged to release your information to government or other agencies.
How Can You Access and Correct Your Information?
Keeping your information update will help us to keep in contact with you. If you would like to access and/or correct your personal information, please log in with your account. If you need help, you are free to email us at any time and we will get back to you as soon as possible.
What About Legally Compelled Disclosure of Information?
Occasionally, we may be legally compelled to disclose your personal information to third-parties, such as to aid a fraud or identity theft investigation. Such third-parties include government agencies, financial institutions, and other related agencies. If we are allowed to, we will attempt to contact you first to inform that your information is being released.
What About Other Web Sites Linked to Our Web Site?
By using this web site, providing your personal information and/or setting up an account with us, you are giving consent for us to use your information for the purposes stated in this policy. Please note that we reserve the right to change this policy at any time, with or without notice.
Our Commitment To Data Security
Your information will be stored, processed and managed on computers within the United States. The laws on storage of personal information may be different to those of your country of residence. You can be ensured that we have put in appropriate physical and electronic measures to protect your personal data. We encrypt your data, meaning that your data is scrambled in such a way that they cannot be accessed or read by anyone but us.
We don’t ever want you to feel like we’re spamming you with junk emails, so we offer you the choice to easily opt in and opt out of subscriptions, newsletters, etc. We want you to feel comfortable with us contacting you about the latest skincare news and online sales! After you unsubscribe to a particular message, we will stop sending that particular message to you as soon as technically possible.
Occasionally, we will offer optional surveys and contests to our users. Please note that as participation is voluntary, you are not required to participate or disclose any information to us. Surveys are used to collect data on the demographics of our customers (such as gender, age) and contact information so that we are able to contact the winners to award prizes. Information provided to surveys and contests run or co-run by third-party agencies may be subject to different policies, so make sure to read all policies and terms and conditions carefully.
A Special Note About Children
If you are a minor (under the age of 14) please do not release any personal information to us, and you must seek permission and be supervised by your parent or guardian during the use of this web site’s products and services.
Acquisition or Changes in Ownership
If the business is acquired or there are changes in ownership, your personal data is considered an asset of the company and may be transferred. After acquisition or change in ownership, there may be different policies in place, so please make sure to read through all new policies thoroughly.
As our products and services are always changing and improving, sometimes we may need to make modifications to our policies. We will notify of the changes to customers whom have given us permission to do so. Please read through our policy carefully at each visit to make sure that all terms and conditions are understood, and that any modifications are noted. Modifications only apply to orders placed after the change is made.